Improve internal news with the new Attini Feature: Shadow Copy

With the popularity and the usage of our internal news app Attini Comms expanding, we figured it was time to bring a new feature into the game for those organizations that have become lean, mean news machines. It is called Shadow Copy and it allows you to copy an article that you found in a random channel to your own channel. This way news can spread even faster.

Who is it for

This feature is very useful for organizations with over ten news channels and/or where the creation of news is a decentralized activity. It will help owners of a channel to easily bring in interesting articles from other channels and present them to their own audience. And the readers of those channels of course also benefit, for this will bring more news their way.

How it works.

Since the Shadow Copy feature is quite a big pack of functionalities, it helps if we explain the way it works based on a scenario. So, let’s first meet the stars of our story.

First up is Mark, the Attini administrator of Basically A Random Company Inc. (BARC Inc.) who makes sure that all the twenty channels that he administers are kept in tip top shape. Second is Nicole, the Director of the Sales Department and owner of the Sales news channel. Third we have Harold, an employee of BARC Inc.

Let’s say that in the IT channel of BARC Inc. a very interesting article has been published about how to safely connect to Wi-Fi networks at work. The tips and tricks mentioned in the article are very useful to all the colleagues working for the IT Department to setup secure connections. So, Mark has read the article and during a chat at the water cooler tells Nicole and Harold about it. Harold is a real news buff who has already read the article and encourages Nicole to check it out. Nicole knows that a lot of Sales colleagues are working from all different places, so she decides to look up the article in the IT channel.

When the three colleagues look at the article they all have a different set of options presented to them due to the new Shadow Copy feature:

In the top right corner of the article page, a menu is presented based on the permissions of the user looking at the page. Each channel for which you have permission to publish an article will be shown. That means that Mark sees all channels (because he is the Attini Admin), Nicole only sees the Sales Channel (because she has Contribute permissions only for that channel) and Harold doesn’t even see the menu since he owns no channels at all.

After reading the article, Nicole decides to copy it to the Sales Channel. During the copy a new article is created within the Sales Channel. However, this is no ordinary article. For one, Nicole cannot edit the content of the article. She wanted to copy the article and that is what she gets, an exact copy. But more important, a relationship is created between the original article (further known as the mother) and the copied article (further known as the child).

This relationship is used to update the child article as soon as a change is published in the mother article and to show where the child article originally came from. Showing were the article originally came from is important information. It leads Harold the news buff from the child article to the channel that possibly contains more articles about internet security. And it leads other channel-owners to the mother article from which they can also create a copy for their news channel. This is important because the feature does not allow copying a child article. To put it in family terms, we will allow creating sibling articles but aim to avoid a grandchild or even greatgrandchild article being created.

Now that the article is copied, Nicole has brought the tips and tricks about internet security to her audience. With an easy click of a button she has made the Sales colleagues happy. However, we did not forget about Harold our news buff. Because like a true news enthusiasts, Harold has subscribed himself to all the twenty channels that BARC Inc. has. Which means that he gets all the articles from the IT Channel (containing the mother article) and all articles from the Sales Channel (containing the child article). Of course, we filter out the duplicates from every feed so no one sees the same article twice. Mark, Nicole and Harold see the following items in their feeds.

Harold only sees one of the Internet Security articles, because the duplicates are filtered out of his feed. In this case the child is filtered out and the mother article is featured in his feed. As long as the reader is subscribed to the channel which holds the mother article, they will only see the mother article in their feed. If an article is copied to multiple channels, so multiple child articles exist, and a user is not subscribed to the channel holding the mother article, then the oldest child article that would be presented to this user would be visible.

So, if the Internet Security article would be copied to a third channel, Harold would still only see the mother article in his feed. In the event that Harold would unsubscribe himself from the IT channel, that holds the mother article, he would then only see the oldest child article in his feed, which is the one in the Sales channel, because Nicole copied the article first.

By filtering out the duplicates we can guarantee that the Shadow Copy feature can be used without limit, bringing news articles to new audiences and not polluting the feeds of people who already had access to the article. And by only showing the oldest article a user is subscribed to, we make sure that every user sees the article when it has the most news value for them.

Customers using the <link to sticky news>Sticky news feature</link to sticky news> feature need not fret as the deduplication feature of Shadow copy means that Harold will only see one of the sticky articles if the sticky article was the one copied by Nicole.

How to get started

Are you interested in adding the Shadow Copy feature to your Attini Comms installation? Than feel free to contact us by sending an email to attini@rapidcircle.com. We will be happy to run you through all the details and get you started!

Do you want to give your company news an additional boost in reaching all the colleagues, please make sure you check out the Sticky News feature we just released.