An ROI of 162%: the business case for Office 365.

“What are the advantages, what are the gains, what are the costs, what are the risks and how flexible are we with Office 365?” In other words, what is the business case? This is a question that we are often asked. Research shows that it is now possible to get 162% back of your investment.  

As requested by Microsoft, Forrester Consulting studied the ‘Total Economic Impact” (TEI) of Office 365. The TEI framework is a means to weigh the costs, advantages, flexibility and risks of an investment. In Forrester’s research, both qualitative and quantitative methods have been conducted by closely looking at a number of cases and executing an extensive survey.

The conclusion of this research is that an investment in Office 365 absolutely pays off. An ROI of 162%, an internal return rate of 468% and a reimbursement term of 7 months; those are the advantages that come with an investment in Office 365.

Forrester researches the economic impact of Office 365 in five fields, namely: technology, mobility, control & compliance, Business Intelligence and Enterprise Social. Below we provide a preview of the results of the research:

  • Among other things, the research shows that Office 365 offers advantages related to technology, because organisations do not need to build a new hardware infrastructure, and less manpower is needed to keep the tool working. The research also shows that after three years employees will have an extra hour to spend per day because they are working more efficient in Office 365. They can use this extra time for the benefit of your organisation.
  • Examples of costs that have to be calculated when investing in Office 365 are costs for implementation, trainings, continuous system administration and licences.
  • The question of whether the use of Office 365 results in more flexibility is answered with a convincing Yes. One of the interviewees stated that ‘It has given us tremendous agility’.
  • There are also risks. An example is the risk of implementation. This risk means that it is possible that the final product deviates from the expected requirements. However, according to Rapid Circle this can be solved easily by implementing Office 365 in an agile way. By testing the requirements continuously, working iteratively and not fixing the end product from the start of the project, the implementation can always be adjusted to the requirements of that moment.

 

Would you like to know exactly how your organisation can benefit from Office 365, what the costs are, how it will keep your organisation agile and what the risks are? Download the research report by filling in the form below.

Would you like discuss the options of Office 365 for your organisation? Please contact us!

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